Privacy Policy

1. Who is responsible

wagdoku is operated by mewlo games, Singapore. For privacy questions, access or correction requests, or help deleting data, contact support@wagdoku.com. This policy covers the native iOS game and wagdoku.com. It applies from 16 October 2026.

2. Information we use and why

• Local game data: level progress, items, settings, language and unfinished games are stored on your device so the game can resume. Random guest credentials and application sessions help reconnect to your game account.
• Account and cloud data: a random game user ID, linked sign-in provider identifier, nickname, selected avatar and supported save data provide account access, cloud progress and recovery.
• Gameplay and usage: level attempts and results, play sessions, check-ins, reward claims, feature interactions, login and purchase outcomes, app version and language help operate rewards and rankings, understand retention and completion rates, balance levels and diagnose faults.
• Purchases: product and transaction identifiers, purchase evidence, account association, entitlement periods and refund or revocation status are used to validate and restore VIP. Apple processes payments; we do not receive payment card details or your Apple Account password.
• Support: feedback text and associated language, app version and account information help us investigate a request. Email support also receives the address and information you choose to send.
• Network and security: hosting and platform providers process IP addresses, request information and diagnostic data to deliver and protect the service.

We do not require precise location, your address book, microphone or camera to play. Please do not place sensitive personal information in your nickname or feedback.

3. Google and Apple sign-in

Sign-in is optional for basic guest gameplay. Apple sign-in links the verified Apple user identifier to a game account; we do not request Apple name or email scopes. When Google sign-in is available and you choose it, the Google SDK uses basic identity permissions (openid, email and profile). Google may provide an account identifier, email address and basic profile to the SDK. Our account server verifies the signed ID token and a one-use challenge, and stores the Google user identifier to link your account. It does not copy Google profile names, email addresses or profile photographs into the game account database.

Google account data is used for authentication, account-related features and protecting those features. We do not request Gmail, Drive, Calendar or contacts access. We do not sell Google user data, send it to advertising platforms, use it for personalized ads, or use it to train AI models. Our use and transfer of information received from Google APIs is subject to the Google API Services User Data Policy, including its Limited Use requirements.

The Google SDK can process an identifier and IP address for authorization and fraud prevention. Game sessions are maintained by our backend; a cached Google SDK profile alone does not sign you into the game. You can manage third-party access in your Google Account connections. Removing a connection does not automatically delete your game account or cancel an App Store subscription.

4. Rankings and Game Center

Your game nickname, selected avatar, valid score and rank can be visible to other players on our leaderboards. Do not use a real name if you do not want it shown publicly. Apple Game Center is a separate Apple service: when enabled, it processes its player identity and the scores the game submits. Our account, rankings and deletion controls are separate from Apple's Game Center records.

5. Advertising and privacy choices

Players without active VIP may encounter full-screen ads at natural level transitions and may choose rewarded ads for an explained game benefit. Rewarded interstitial offers include a choice to skip. Availability, progress requirements and frequency controls apply; no ad or reward is guaranteed.

Google AdMob and its advertising partners may process device identifiers, IP address and approximate location, ad interactions, and performance or diagnostic information for advertising, measurement, security and fraud prevention. Google UMP manages applicable regional consent choices. Where required, advertising requests wait for the SDK's permission to request ads. Cross-app tracking requires Apple's App Tracking Transparency permission; the app does not provide an IDFA without that permission. Refusing tracking does not prevent basic gameplay.

When the SDK requires and supports it, Settings → Ad privacy choices opens its privacy form. You can also change tracking permission in iOS Settings. Active VIP bypasses game advertising and allows direct claims of eligible ad rewards, subject to the normal claim rules. Game login tokens and full cloud saves are not sent to the ad SDK. See Google's advertising information.

6. Service providers and sharing

We use Cloudflare for website delivery, API hosting, storage and security; Apple for sign-in, purchases and Game Center; Google for optional sign-in, advertising and consent services; and email services to handle messages you send us. Providers process information needed for their role under their own terms and privacy policies. We do not sell personal data.

Information may also be disclosed when necessary to comply with a lawful request, protect people or the service, investigate abuse, or support a business transfer with appropriate safeguards and notice. We do not disclose Google user data beyond the permitted uses described above.

7. This website and cookies

The public website provides information, support contacts and these policies. It does not run game advertising, a website sign-in flow, or third-party audience analytics. We do not set marketing cookies. Cloudflare may process connection and security information and use necessary security cookies when providing protective features. Following an external link is subject to that provider's policy.

8. Storage and retention

Local game data remains on your device until removed or replaced. Uninstalling can erase progress that has not successfully synced. Server account data, saves, gameplay and support records are retained while needed to provide the associated features, handle requests and protect the service. We review retention according to the purpose and applicable obligations; we do not promise a fixed automatic deletion period for an active account.

Account deletion removes the associated profile, saves, our rankings, gameplay history and usage records from active service storage. A deletion-request receipt is retained for up to 24 hours to complete retries. Essential purchase, refund and ownership records, including an irreversible keyed identity fingerprint, are retained separately while needed for valid entitlements, restoration, fraud prevention and legal obligations. They do not retain your old nickname or gameplay progress. Cloudflare recovery history may contain older data for up to 30 days; recovery must preserve completed account deletions. Apple, Google and email providers apply their own retention policies to their records.

9. Delete an account or request help

In the game, open Settings → Account & cloud save (or Save game progress for a guest), then choose Delete account and confirm. Linked accounts may require fresh sign-in to verify ownership. You may also email support with a description of your request; we will use proportionate steps to verify ownership. Do not send account passwords, full login tokens or payment card details.

Deleting the account removes its associated game data and invalidates game sessions. Signing back into the original purchasing account may restore a valid VIP purchase, but does not restore deleted gameplay progress. Account deletion does not cancel an App Store subscription. Cancel through Apple subscription settings. Apple Game Center scores are not automatically removed by deleting this game account; contact support for assistance with the separate Apple process.

10. Your choices and privacy rights

You can change a nickname or preset avatar in the app, manage ad and tracking choices, decline optional sign-in, or request account deletion. Subject to applicable law, you may request access, correction, deletion, restriction or objection, a copy of eligible information, or withdrawal of consent. Some rights have exceptions, including information necessary for purchase records or legal obligations. Withdrawing consent affects future processing and may make a feature unavailable; it does not undo prior lawful processing.

Contact support for a request or complaint. We will respond under the applicable requirements and explain any limitation. If unresolved, you may contact the relevant data protection authority, including Singapore's Personal Data Protection Commission where applicable.

11. Security and international processing

We use HTTPS, server-side identity and purchase verification, account-based access controls, and provider security features to protect information. Access is limited to the purposes described in this policy. No system is completely secure; please protect your device and linked accounts.

mewlo games operates from Singapore. Cloudflare, Apple, Google and other providers may process information in other countries. Where applicable, we use the providers' relevant contractual and technical safeguards for international transfers. Processing locations are not limited to Singapore.

12. Age eligibility and children

wagdoku is intended for people 13 and older and is not directed to children under 13. If your local law requires a higher age for independent consent or a parent or guardian's permission, those requirements also apply. We do not knowingly collect personal information from children under 13. If you believe a child has provided information, contact support so we can investigate and take appropriate deletion or protective action. An App Store content rating does not replace these service eligibility requirements.

13. Updates and contact

We may update this policy when features, providers or processing change. The updated version and effective date will be available here and in the app. We will provide additional notice or obtain new consent when required. Privacy contact: support@wagdoku.com.